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FAQ's

Reservations

  • Multiple reservations made by the same party attempting to merge into a large group will not be honored. Even if you leave notes in OpenTable, our reservation platform will not accommodate this request. If you choose to keep these separate reservations for different tables, we do not guarantee the tables can be accommodated near each other. We appreciate your respect of this policy. If you have any questions, please call the restaurant directly and speak to one of our managers.

  • Reservations are for our LUNCH or DINNER menu with entrees. We do not take reservations for happy hour.

  • We are accepting a $25 per guest deposit on parties 7 or more. You are able to modify or cancel for a full refund up to 24 hours before the reservation. No shows, cancelling, or modifying after will forfeit your deposit.

  • Outdoor reservations are subject to delay or cancellation depending on weather. Please dress appropriately with warm attire if you are reserving an outdoor table.

  • Waterbar DOES NOT have valet parking. Metered street parking is available on the surrounding streets and Hills Plaza Garage (on Folsom) is a great option across from the restaurant. You may also visit www.spothero.com for additional parking options in the area.


Deposits, Cancellations and Guarantees

A deposit of 75% of the minimum and a signed contract are required to guarantee the date and space; the deposit is applied to your final bill. The signed contract and deposit must be returned within 7 working days of receiving the contract to secure the room and confirm the event date. Full payment is due at the conclusion of your event.

  • The deposit is non-refundable if cancellation of the event occurs 44 days or less prior to the scheduled date.

  • The deposit is refundable if cancellation occurs 45 days or more before the date of the event.

  • Deposits are non-transferable.

  • If cancellation of an event occurs within 48 hours of the scheduled date, you will be charged for all estimated food, beverages, service & tax.

  • The parties acknowledge that the agreement may be cancelled by the restaurant up to 24 hours in advance of the schedule event date due to health issues or regulatory developments that impact the restaurant’s ability to operate. In this case, the deposit will be refunded in full.

  • Full payment is due at the conclusion of your event.


Private Dining Pricing and Terms

  • Flowers, rentals and other miscellaneous charges are additional and do not apply to the F&B minimums. The guaranteed minimum only applies to food and beverages ordered and consumed on the premises at the time of the event.

  • Daytime events available from 10:00am-3:00pm. Evening events available from 5:00pm-11:00pm.


Minimum, Gratuity and Taxes

  • Minimums and menu prices do not include a 22% service charge on the food and beverage total. Sales tax of 8.625% will be calculated on the total bill as well as 6% San Francisco Employer Mandates (these % per item are subject to change).

  • If the minimum is not met, the difference will be added to your bill as an un-met minimum.

Beverage

All beverages are charged on actual consumption (to include alcohol). We have an extensive wine list as well as a full bar to complement your event.

  • Wine requests should be made two weeks in advance to ensure availability.

  • No cash bar options are available. An event bar is required for all events. The setup fees do not apply to the beverage spend.

  • There is a $150 stocking/setup fee for a full bar.

  • For the safety of your guests, we do not serve shots.


Special Menus and Wine Pairing

It is our pleasure to create a special seasonal tasting menu featuring your favorites with wine pairings. A Sommelier is available for your event for $350.


Corkage

  • Wine must be purchased from Waterbar. We do not allow outside corkage. Wine requests should be made two weeks in advance to ensure availability. Vintages are subject to change at any time.


Cakes

  • Let our Pastry Chef create a custom cake for your event! Pricing starts at $15 per person.

  • For cakes brought to the restaurant, we charge $5 per person for cutting and plating.


Audio / Visual Needs

  • Arrangements for audio/visual equipment can be made in advance.

  • The Bridge Tower Room is outfitted with a 55” LED flatscreen television screen that plugs into your laptop for presentations. There is a $200 rental fee.


Floral Arrangements

  • Arrangements for flowers may be made through Waterbar.


Wedding Fees

  • There is a $500 service charge for wedding events at Waterbar.


Parking Options

  • Metered street parking is available on the surrounding streets and Hills Plaza Garage (on Folsom) is a great option across from the restaurant. You may also visit www.SpotHero.com for additional parking options in the area.

  • There is NO valet service available currently although we have on call valet contacts.

  • Please inquire about other parking options if needed during planning.


Other Non-F&B Expenses

  • Additional fees will apply for rentals, intensive planning, entertainment, or if heavy staging is required (*wedding events carry an additional fees). Accredited event design available!


Please complete the form below for your private dining event and we will get back to you soon.

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